In simple terms, Group Video Calling Experience measures whether all users in a group video call – not just a small number of users – had both sufficient (or better) video and audio quality. Opensignal’s Group Video Calling Experience measures the proportion of video calls where all users had at least an adequate or better video conference experience. For example, WhatsApp supports up to eight people on a group video call, raised from four early in 2020 as a response to the pandemic Zoom displays four video streams at once on a smartphone Line supports four people on a video call WeChat supports nine Microsoft Teams displays eight video streams on a smartphone and Facetime dynamically re-sizes windows to display around 6-8 people at once, although up to 32 can be on the call.

Opensignal’s Group Video Calling Experience metric reflects this real-world usage.

Popular mobile communication apps typically display between two and eight users on a group video call using a smartphone.

Resilient videoconferencing services for individual and business subscribers will remain key even after the pandemic, should businesses stick to more flexible rules for remote working.

Suddenly, many aspects of our lives, such as work, education and social interactions, started to rely heavily on internet connectivity - but the experience hasn’t always been as smooth as it should be, especially with multiple video feeds involved. Videoconferencing as a service has grown in importance ever since the COVID lockdown measures forced all citizens to stay at home and avoid face-to-face encounters.

Signal video call